Keeping an inn listing right: check-in times, rooms, phone

Travellers read lodging listings carefully, usually late at night and often on a phone. A few details save you calls and save them disappointment.

Give check-in and check-out times. Put them in your hours or your description. If late arrivals need to call ahead, say so.

Describe rooms plainly. "Four rooms, two with private bath" is more useful than adjectives. Mention accessible rooms and stairs honestly.

List a phone that reaches someone. For a small inn, the best number is often the owner's cell. Make sure the voicemail says how soon you call back.

Link to your own booking page. If you take reservations directly, send people to that page rather than your home page.

Check local rules if they apply. If your city or county requires a lodging licence or collects a lodging tax, its website explains what applies to you. Rules change, so read them at the source.